Refund policy

All Sales Final!!!

All purchases are considered final. Please review product details, sizing, and descriptions carefully before completing your order.

When Refunds Are Issued

Refunds will only be granted if there is a proven mistake on our end, such as:

    •    Receiving the wrong item

    •    Receiving an item with a significant defect or damage before delivery

If this occurs, please contact us at info@pinaodesigns.com within 7 days of delivery with your order number and photos of the item so we can resolve the issue.

Order Cancellations

Orders cannot be canceled once they are processed. Please make sure your order details are correct before completing checkout.